Training & Certification - Retailer Hub

Help make your customers' lottery experience a winning one by completing BCLC's Lottery Retailer Certification.

To sell, validate and payout lottery tickets, you must be certified by BCLC. In fact, you need to be certified within 60 days of being added to the BCLC Retailer Database. Your lottery certification remains valid as long as you sell lottery - it will expire one year after you stop working with lottery.

Online certification is available only for lottery locations with an Altura lottery terminal. If your location does not have an Altura terminal contact your BCLC Territory Manager for an alternate certification method.

Past Promotion

Chance to win a $100 Gift Card

Complete the Lottery Retailer Certification course ONLINE and be entered into a draw for the chance to win a $100 gift card (grocery, dining or entertainment). more

Get Certified!

Step 1: Add name to BCLC’s Retailer Database

To access online lottery retailer training and certification, your name must first be listed in the BCLC Retailer Database. There are three ways managers can submit names to BCLC:

Use the online Retailer Database Staff Update Form.
Submit names to your BCLC Territory Manager during their visit.
Call Lottery Support Hotline at 1-800-667-1649

Tip: Add a staff name to the BCLC Retailer Database shortly after the person is hired. When they are ready to get certified, access to online certification will not be delayed.

Step 2: Access learn@bclc – BCLC's Online Training and Certification

Allow up to 5 business days for Step 1 above. Once your name is in the database you can access online training and certification.

If you are a first-time user, Register to create a User Name and Password.
If you are a returning user to learn@bclc, Login and enter your User Name and Password.

Read instructions and tips to register, login and navigate learn@bclc.