Quick Facts 4300: Approximate number of lottery retail outlets in B.C. last year. 30,000: Approximate number of lottery retailer clerks selling BCLC products throughout the province.
 
You Can Play With Confidence

At BCLC we are committed to providing fun and entertainment. Our processes, policies and technologies are being assessed and upgraded so our players can play with confidence.

60* per cent of British Columbians who were aware of recent reports questioning the integrity of lottery gaming in B.C. think BCLC has done a good job at responding to issues raised. This figure is up 35 per cent from May 2007.

If confidence can be measured by an individual's decision to purchase a product, then that confidence is currently expressed an average of 931,871 times a day. That said, we do not take this confidence for granted.

Player Participation

Research International’s Gaming Watch Report** reports that:

  • 82 per cent of British Columbians have played a BCLC game in the past year
  • 78 per cent of British Columbians have played a BCLC lottery game in the past year

Retailer Participation

BCLC is now tracking all retailer wins $1,000 and greater.

The first annual review of retailer play and spend rates has been completed by Ipsos Reid and can be found here [44KB]. A breakdown of the retailer win rates by game can be found here [8KB]. The results of the retailer play and win rates research have been independently analyzed by University of British Columbia statistics professor Dr. Harry Joe. Dr. Joe has concluded that retailer win rates are within expected statistical variations given the higher spending rates by retailers. Dr. Joe’s analysis can be found here [62KB].

Sign Your Ticket

Signing your ticket helps to identify you as the rightful ticket holder; 34* per cent of players sign the back of their ticket always or most of the time.

The Winning Experience

If your ticket is a winner:

You will hear the winning jingle, which now plays at a louder, fixed volume.

You will see the prize amount, the word “Winner”, and a universal win symbol ($) on the Customer Display Monitor.

Your retailer will return your winning ticket along with the validation slip.

When you receive your winnings, your winning ticket will be stamped “PAID by BCLC Lottery Retailer.”

Check Your Own Ticket

Is your ticket a winner? Here are a few ways you can find out:

  • View the official winning numbers online at bclc.com.
  • Check-A-Ticket Terminals available at all lottery locations will tell you if, and exactly how much, you have won.
  • Ask for a printout of winning numbers from a BCLC lottery retailer.
  • View winning numbers in BCLC's Luck Magazine.

Recent polls have indicated that 61* per cent of lottery players are confident lottery retail clerks are providing accurate information about winning tickets.



*Ipsos Reid Public Affairs’ BC Lottery Poll, September 2008
**Research International’s Gaming Watch Report, Q2 FY09