If your recent experience purchasing or validating a BCLC lottery ticket raised concerns for you, we want to hear from you.

Telephone us toll free in B.C. at 1-866-601-1818 or complete the form below and we will contact you.

Lottery Player Complaint Details

The information that you provide to BCLC may be used to contact you; for investigation and follow-up by BCLC; in cooperation with appropriate authorities for law enforcement purposes; and to assist in maintaining the integrity of gaming in British Columbia. The authority for obtaining this information from you complies with Sections 26(b) and (c) of the Freedom of Information and Privacy Act (BC) and the Gaming Control Act (BC). If you have any questions about the collection of personal information, please contact the BCLC Freedom of Information Coordinator, at 74 West Seymour Street, Kamloops, B.C., V2C 1E2, Telephone: 250-828-5500.