Contact BCLC

BCLC's Corporate Offices

BCLC has two corporate offices with our Head Office located in Kamloops, BC and our Marketing & Sales Office located in Vancouver, BC.

	Kamloops GET MAP BCLC Head Office 74 West Seymour Street Kamloops, BC V2C 1E2 Tel: (250) 828-5500 Fax: (250) 828-5631 Hours of Operation Prize Payout Hours: Monday to Friday: 8 a.m. to 4:30 p.m. Saturdays, Sundays and statutory holidays: closed
	Vancouver GET MAP BCLC Marketing & Sales Office 2940 Virtual Way Vancouver, BC V5M 0A6 Tel: (604) 215-0649 Hours of Operation Prize Payout Hours: Monday to Friday: 8 a.m. to 4:30 p.m. Saturdays: 9 a.m. to 4:30 p.m. Sundays and statutory holidays: closed

How to Claim a Lottery Prize at Select Casinos and Chances Locations

You are now able to claim lottery prizes less than $10,000 at BC Casinos and Chances locations listed below. For details including hours of operation, download the information sheet for each area.

Vancouver Island

• View Royal Casino, Victoria
• Great Canadian Casino, Nanaimo
• Chances Courtenay

Vancouver Island Information Sheet [118KB]

Fraser Valley, Okanagan and the Interior

• Lake City Casino, Kelowna
• Treasure Cove Casino, Prince George
• Casino of the the Rockies, Cranbook
• Chances Fort St. John
• Cascade Casino, Langley

Fraser Valley, Okanagan and the Interior Information Sheet [119KB]

Consumer Services

General Feedback Form

If you have general questions or feedback, call Consumer Services in B.C. toll-free at 1-866-815-0222 or complete our General Feedback Form.

Lottery Complaint Form

For complaints regarding lottery, please complete the BCLC Lottery Complaint Form.

For media inquiries, visit BCLC's Media Centre.