BCLC's Corporate Offices

BCLC has two corporate offices with our Head Office located in Kamloops, BC and our Marketing & Sales Office located in Richmond, BC. Address and hours of operation as well as detailed location maps are available below.

	Kamloops GET MAP BCLC Head Office 74 West Seymour Street Kamloops, BC V2C 1E2 Tel: (250) 828-5500 Fax: (250) 828-5631 Hours of Operation Office: (closed on statutory holidays) Monday-Friday: 8:00 a.m. - 5:00 p.m. Prize Payout: Monday to Friday: 8:30 a.m. to 4:30 p.m. Saturdays, Sundays and statutory holidays: closed
	Richmond GET MAP BCLC Marketing & Sales Office 10760 Shellbridge Way Richmond, BC V6X 3H1 Tel: (604) 270-0649 Fax: (604) 276-6424 Hours of Operation Office: (closed on statutory holidays) Monday-Friday: 8:00 a.m. - 5:00 p.m. Prize Payout: Monday to Friday: 8:30 a.m. to 4:30 p.m. Saturdays: 9:00 a.m. to 4:30 p.m. Sundays and statutory holidays: closed

Helping to make it better!

If you have general questions or feedback, call Consumer Services in B.C. toll-free at
1-866-815-0222 daily between 7:30 a.m. and 10 p.m., or email us your feedback.

If your recent experience purchasing or validating a BCLC lottery ticket raised concerns for you, call our Lottery Player Complaint Centre toll-free in B.C. at 1-866-601-1818, or complete our 
Player Complaint form.