Exciting Opportunities in Customer Care and Education
Be a Part of Something New
We believe that players and the public need to have the right information to make informed decisions about their gambling. That’s why we developed GameSense, which was built to engage players with healthy gambling tips and factual information about the risks. We’re increasing our investment in this area, and if your passion is customer service or delivering innovative educational programs, the opportunity to be part of an exciting and emerging field is one you won’t want to miss.
GameSense Information Centres
Info Centres are ‘one-stop shops’ for GameSense and can be found in all casinos and community gaming centres in B.C. Here, players can find interactive experiences about how to keep gambling fun, as well as gain access to problem gambling resources and support. GameSense Advisors (GSAs) are there to engage players, answer questions and give demonstrations that help to increase knowledge about how gambling works and the risks associated with gambling, as well as dispel commonly-held myths. They also lend support to those seeking assistance with at-risk or problem gambling behaviours.
How we Take Care of You!
We have been one of BC’s Top 50 Employers for 10 years. Here’s why:
- Learning and development opportunities
- Competitive compensation
- Comprehensive and customizable benefits plan
- Pension Plan
- Employee Wellness Program
Our People Lead the Way...
“It’s been a career highlight to be part of the team who brought GameSense to life. We wanted to bring a new personality to the way we talked about responsible gambling to our players, and because of BCLC’s culture of innovation we’ve been able to create some great programs… all while having a lot of fun along the way”
– Tamara Morgan, Manager
“The support, the focus on the care and development of its employees, and the progressive approach to advancement in the gaming field has always made my job an enjoyable and gratifying experience at BCLC. Best people, great products, progressive thought, and supportive work environment – I found BCLC has everything I could want in a career workplace.”
– AJ Maisonneuve, Regional Team Leader
“The thing that really stands out is the people. The talent, the creativity, the humour, the passion…I’ve learned life-long lessons and made life-long friends at BCLC."
– Darren Groth, Regional Team Leader