• 340 million lottery tickets were sold in B.C. last year.
• Last year, 53 million winning lottery tickets were validated in B.C.
• An average of 932,000 lottery tickets were sold per day by lottery retailers in B.C. last year.
• $496 million was paid out in prizes to lottery winners last year.
• 9 people became millionaires or multi-millionaires from BCLC lottery games last year.
• There were about 4,100 lottery retail outlets last year.
• There are about 30,000 lottery retailers selling BCLC products throughout the province.
• None of the audits carried out on B.C.’s lottery system, including the B.C. Ombudsman’s report, has found evidence that prizes were paid to anyone but the rightful ticket holder.
• In June 2002, BCLC was one of the first lottery jurisdictions in Canada to implement an audible signal when a winning ticket is validated at a lottery terminal.
• In late 2006, one of the new player protection layers BCLC added was setting the volume of the winning jingle on our lottery terminals to its maximum level and extending its playing time.
• As part of our Player First program, we conduct regular, independent research into lottery retailer play activity and report the results to the public.
• Lottery retailers are restricted from purchasing, playing or validating personal lottery tickets at their location of employment.
• Customer Display Monitors with purchase and validation information are now located in a fixed position at each lottery retail location, clearly visible to players.
• Now, when a prize of $10,000 or more is validated, the lottery terminal freezes until it is unlocked by BCLC. The player is alerted of the win and a BCLC representative contacts the store immediately, ask to speak to the player to obtain important information about their ticket and explain to the player what to do next.
• Check-A-Ticket terminals are now available at every lottery retail outlet. Players can check their own tickets on the terminals which display the prize amount of any win.

Player First is a program of major initiatives that puts the interests of our players at the forefront of everything we do. Some of these initiatives have already been implemented while others will be implemented over the longer term. BCLC is on track to have all Player First initiatives implemented by summer 2009.

On an aided basis, 75* per cent of British Columbians polled could recall at least one action taken by BCLC to improve the lottery system. As well, 36* per cent of British Columbians said they sign the back of their ticket always or most of the time and 60 per cent use Check-A-Ticket terminals to check if their ticket is a winner.

*Ipsos Reid Public Affairs’ BC Lottery Poll, October 2007

Our system today is among the best in North America. With our Player First program, we are making it even better, and British Columbians are taking notice; 62* per cent of British Columbians said they trust BCLC to manage lottery games in B.C. (up 20 per cent from May 2007); 64* percent said they trust BCLC to ensure the right prizes are paid to the rightful owner of the ticket (up 27 per cent from May 2007).

Here are some of the steps we have taken or are undertaking to improve our system:

• Lottery Retailers have agreed to a new Code of Conduct that includes a No Play at Work Policy which prohibits them from purchasing, playing or validating personal lottery tickets at their place of employment
• Retailers have also implemented new validations procedures whereby all winning and non-winning tickets to players. Winning tickets paid out by lottery retailers are now stamped “PAID By Lottery Retailer”
• Check-A-Ticket terminals are now in all lottery retail locations
• Customer Display Monitors now face players at all times
• Lowered the validation limit at lottery retail locations from $3,000 to $999.99
• Set the “We’re in the money” win tune at the highest volume
• Made tamper-proof improvements to our equipment
• Improved monitoring and reporting of lottery retailer play and win rates
• Made immediate improvements to BCLC’s customer complaint tracking investigation and resolution processes, including introducing a Lottery Player Complaint Centre
• Implemented a formal advertising campaign to educate players about player protection measures
• Improved training and formally certifying all lottery retailers and their employees who operate lottery terminals

*Ipsos Reid Public Affairs’ BC Lottery Poll, October 2007

The B.C. Ombudsman’s report is available here.

Copies may also be obtained by calling the Ombudsman’s office at 1-800-567-3247 or write to:

Ombudsman of British Columbia
PO Box 9039 STN PROV GOVT
Victoria, B.C.
V8W 9A5

B.C.’s Ombudsman is Kim Carter. The B.C. Ombudsman is an office of the provincial legislature and is independent of government and political parties. The Ombudsman is responsible for ensuring that the administrative practices and services of public agencies, including Crown corporations, are fair, reasonable, appropriate and equitable.

The Ombudsman made 23 recommendations to improve BCLC’s processes, particularly in the areas of:

• validation and prize payout,
• customer complaint tracking,
• monitoring retailer play and win rates,
• collection of information, and
• retailer compliance and training.

In addition, the Ombudsman made four more recommendations pertaining to Gaming Policy and Enforcement Branch processes.

The Ombudsman’s Report and BCLC’s response, including announcement of our Player First program is available on www.bclc.com. Does BCLC agree with the findings of the Ombudsman’s report? BCLC supports all of the Ombudsman’s recommendations.

BCLC supports all of the Ombudsman’s recommendations.

Yes. BCLC has initiated a program called "Player First" which incorporates the Ombudsman’s recommendations and additional actions that go beyond the Ombudsman’s report.

“Player First” is setting new standards in North America for player service and protection.

We are conducting independent research into retailer play, spend and win rates and will make those results public.

BCLC is authorized to market and distribute lottery tickets within B.C. only. Our lottery products can be purchased from any BCLC lottery retailer in B.C. Look for this sign:



BCLC lottery products are also available for purchase on www.bclc.com

After purchasing your lottery tickets you should do two things:

1. Check the information printed on your lottery ticket(s) before you leave the store. Only information registered in the computer system participates in the lottery.

2. Print your name, address and telephone number in ink on the back of the ticket(s) purchased. If you are a trustee of a group, print "In Trust" after your name.

If you're purchasing tickets on behalf of a group of three or more people, you should complete a Group Release Form, which is available from BCLC lottery retailers or you can download a copy here.

The Agreement must be completed by all members of the group and presented by the group trustee when claiming any lottery prizes, including merchandise prizes. Prizes are paid to the group trustee "In Trust."

A ticket can only be cancelled on the same day it is issued and at the same retail outlet.

Tickets produced on draw day, before the draw, can only be cancelled before the draw break (the exception is Keno Advance Buy tickets, which may be cancelled after the first draw but before the second draw).

Sports Action tickets must be cancelled before the cut-off time of the earliest game chosen.

Pacific Hold’em tickets can not be cancelled.

BCLC is authorized to market and distribute lottery tickets within B.C. only.

If you are 19 years of age or older and are visiting our province, you may purchase our lottery products.

While we understand that some companies offer Canadian lottery games, these companies are not affiliated with BCLC.

If you are interested in selling lottery products, read our pamphlets on becoming a BCLC lottery retailer.

If you'd like more information, contact our Sales Department in Kamloops (250) 828-5500 or Richmond (604) 270-0649.

Hospitals and other charitable and community organizations can be licensed by government to run lotteries to help raise funds.

Lottery retailers pay prizes up to and including $200 on all lotteries and may, at their discretion, pay prizes up to $999.99. Prizes under $10,000 may be claimed at BCLC Prize Payout Offices in Richmond or Kamloops, at one of five Regional Prize Payout Centres or by mail. All prizes $10,000 or greater must be claimed in person at the BCLC Prize Payout Offices in Richmond or Kamloops. Contact Consumer Services at 1-866-815-0222 for instructions.

Always sign your name on the back of your ticket. DO NOT write anything on the front of your ticket and NEVER cut or alter it in any way.

When validating your ticket at a lotto store, listen for the “We’re in the Money” tune and watch the customer display on top of the lottery terminal where the amount of your prize will be displayed. Remember to double check the validation slip the retailer gives you.

Where available, you can also scan your lotto ticket using a “Check a Ticket” terminal to see if you are a winner.

AND, always check your pockets before doing the laundry.

Lotto 6/49 and LOTTO MAX draws are conducted by the Interprovincial Lottery Corporation in Toronto. BC/49, Extra, Keno, Pacific Hold’Em Poker and SportsFunder 50/50 draws are conducted at our Kamloops office. The public is welcome to attend. Contact the Kamloops office to reserve your seat.

BCLC has stringent physical and procedural security in place to ensure the integrity of all draws.

Draws may be conducted by any method established by BCLC. The most common is through computerized draw technology, such as an Automated Draw Machine (ADM).

More details are available in this brochure, How Are Lottery Numbers Drawn?, or contact consumerservices@bclc.com to receive a copy.

Draw results are available from BCLC lottery retailers, the free publication Luck Magazine displayed at BCLC lottery retailers, on this Web site, various daily and weekly newspapers, and frequently on various radio and TV stations, including BCTV Global and BC CTV late news programs.

Lotto 6/49 and LOTTO MAX (and associated BC/49 and Extra) winning numbers appear on bclc.com as early as 7 p.m.

Lotto 6/49 and LOTTO MAX sales are cut off at 6 p.m. Pacific time on draw days.

BCLC does not notify our lottery winners by telephone, letter or email. Lottery winners claim their prizes by presenting a valid, winning BCLC lottery ticket to an authorized BCLC lottery retailer or to our prize payout office in Kamloops or Richmond. A valid, winning BCLC lottery ticket may also be mailed to the Kamloops prize payout office.

BCLC pays the prize to the rightful holder of the ticket, and we must receive and validate the winning ticket. We do not know who the rightful ticket holder is until that person contacts us.

The only money you pay to participate in BCLC lotteries is the price of a lottery ticket purchase. BCLC does not charge any service or processing fees for winners to claim their prizes.

BCLC is authorized to market and distribute lottery tickets within the province of B.C. only. We are in no way associated with any other company, other than our authorized BCLC lottery retailers, that claims to offer our product.

You may wish to bring any concerns to the attention of your local police department, or you may write to:

Industry Canada
Fair Business Practices Branch
Suite 2000 - 300 West George St.
Vancouver, B.C. V6B 6E1

Holders of winning lottery tickets, have up to one year from the draw date to claim their prize, unless otherwise announced by BCLC.

The one year time frame to claim a lottery prize does not include claims for prizes won on Instant tickets. Instant ticket prizes must be claimed prior to the expiry date as written on the ticket or as announced by BCLC. For more information on Instant ticket expiry dates, contact consumerservices@bclc.com; or refer to Luck Magazine; or view the Scratch & Win expiry date chart [PDF].

Unclaimed lottery prizes are those prizes that are not successfully claimed prior to the lottery ticket’s expiration (see “How much time do I have to claim a lottery prize?” question above). Unclaimed prizes from national games, e.g. LOTTO 6/49 and LOTTO MAX, are returned to players through future bonus games or promotions. These funds are held separately from British Columbia-only games and are administered by the Interprovincial Lottery Corporation.

Unclaimed prizes from games operated solely by BCLC are accounted for annually as part of BCLC’s net income and provided to the provincial government to benefit the people of British Columbia.

When a player purchases a lottery ticket, it becomes a contract between that player and BCLC. Part of the contract is BCLC's right to publicize winners' names and pictures.

Names and photographs of major winners are publicized to protect the integrity of our games. We show that prizes have been won and that winners come from every walk of life.

Prize wins are good news, and our publicity efforts help to ensure the news is shared. So, remember your winning smile when claiming a prize!

You can collect a prize for an Advance Buy ticket before all the draws are completed. A new Exchange Ticket will be printed and given to you for the remaining draws.

Lottery winnings must be claimed from the lottery jurisdiction that sold the ticket. Winnings can be claimed in person in the appropriate jurisdiction or through the mail. An address appears on the back of the ticket.

At this time, lottery, casino and bingo winnings are tax-free in Canada.

In response to the B.C. Ombudsman’s recommendation to improve lottery security, we made a number of changes to strengthen our prize claim process. One of these changes requires players claiming prizes between $1,000 and $9,999.99 to do so in person at one of our Prize Payout Centres. However, we understand that claiming a prize in person is not always a practical option for some players. Therefore, we also offer players the option of processing their prize claim by mail.

To learn more about the process, or to arrange to make your claim by mail, please contact our Consumer Services department toll-free at 1-866-815-0222.

The majority of sales for other lottery brands are quick picks, and consumer research indicates that most people would have one set of numbers they would want to pick, but not three.

Once the main jackpot reaches $50 million, LOTTO MAX kicks into MAXMILLIONS™ mode - additional prizes of $1 million each.

Once the jackpot reaches $50 million, additional jackpot funding will then be directed into additional prizes of $1 million each called MAXMILLIONS™. A separate draw will be held for each additional $1 million prize being offered. Example: $58 million jackpot = One $50 million jackpot + Eight $1 million MAXMILLIONS™.

Any $1 million MAXMILLIONS™ prizes that are not won will be applied to the next week’s base jackpot. So, for example, if four $1 million prizes are not won and the $50 million is won, then the jackpot for the following draw would be $14 million. ($10 million base, plus $4 million)

As with the main jackpot, each MAXMILLIONS™ prize of $1 million will be equally shared among the winning tickets for that prize.

The number of additional MAXMILLIONS™ prizes of $1 million will be determined by the level of sales for the draw.

With its great prizes, $10 million base jackpot and the unique MAXMILLIONS™ draws, LOTTO MAX is great value, with players receiving three chances (seven numbers each) for a $5 play.

When looking at jackpot winners in the short term, statistical anomalies may occur. A longer term view of jackpot winners provides a more accurate picture.

Since BCLC was incorporated in 1985, until the end of fiscal year 2007/08, Ontario and Quebec players have won or shared 67.24 per cent of Lotto 6/49 jackpots. This figure is roughly equivalent to the 66.70 per cent of tickets bought there during this time. Over the same time period, B.C. players won or shared 12.83 per cent of the jackpots and purchased 12.75 per cent of the tickets sold.

Every six-number selection sold for each Lotto 6/49 draw has a 1 in 13,983,816 chance of winning the jackpot, regardless of where the ticket was purchased.

To date, the same set of six numbers has never been drawn more than once.

Lotto 6/49 jackpot estimates are determined by the Interprovincial Lottery Corporation (ILC), which operates this national game. BCLC is a member of ILC and is responsible for marketing Lotto 6/49 within B.C.

Lotto 6/49 jackpot estimates are based on projected sales and payout for the upcoming draw.

As with any lottery product, sales can fluctuate. Providing the most accurate jackpot estimates possible is part of our commitment to offering fair lottery games and allows our players to make an informed decision regarding their gaming choices.

When the changes were made to Lotto 6/49 in 2004, we anticipated jackpots would start out around an estimated $4 million, based on sales patterns at that time. However, ILC has found national sales for Wednesday draws tend to be lower than for Saturday draws, so jackpot estimates have been $3.5 million for Wednesday draws and $4 million for Saturday draws.

The grand prize on BC/49 is set at $2 million.

BC/49 has a smaller player base than the national Lotto 6/49 game and was designed to accumulate funds in its prize pool so that money is available to pay the grand prize when it's won.

Average sales per draw for BC/49 are under $2 million. The only way BCLC can offer a game with a $2 million grand prize for B.C. only is if the game has a jackpot that does not roll to a higher amount.

SportsFunder is a suite of lottery games British Columbia Lottery Corporation (BCLC) developed to benefit amateur sports in B.C. in celebration of the Vancouver 2010 Winter Olympics. The suite of SportsFunder lottery games includes Instant Win tickets, Pull Tab tickets, a province-wide 50/50 game with draws three times a day and Interactive Games available on PlayNow.com.

Instant Ticket: Available at lottery retail locations across B.C.

• Pull Tab: Available at bars and pubs across B.C.
• SportsFunder 50/50: Available wherever lottery products are sold.
• Interactives: Available on PlayNow.com

To date, SportsFunder lottery games have directed $4.1 million to amateur sports, helping over 12,000 kids throughout British Columbia play sports.

BCLC annually distributes its net income to Government which returns this money to all British Columbians through programs for health, education, municipal and charitable purposes. This will continue; however, the proceeds directed through SportsFunder have gone directly to support amateur sports programs.

Proceeds from the sale of SportsFunder lottery games are directed to the following four programs identified by the provincial government.

KidSport™ - Provides financial assistance to children who wish to play sports but cannot afford the registration fees. Each year, the program helps more than 2,000 kids play a season of sport.

Team BC - Gives athletic development support such as new equipment, training modules and sport science for provincial teams representing B.C. at Canada’s premiere multi-sport events.

Youth Sport Travel Assistance - Funds are directed to B.C. School Sports and selected Provincial Sport Organizations (PSO) for their youth members to travel to competitions and training opportunities.

Coach and Leadership Development - Provides educational and certification opportunities with particular focus on coaches in outlying regions, female coaches, Aboriginal coaches and coaches of athletes with disabilities. Funding will also go to BC Recreation and Parks Association’s High Five program, which provides accreditation for recreation providers working with children.

Amateur athletes can contact their local affiliated sports organizations, Sport BC.

No. Government will be distributing SportsFunder proceeds to a wide variety of sport organizations through the four priority areas identified.

Go to your favourite BCLC lottery retailer and ask for a SportsFunder 50/50 Quick Pick. You can choose up ten tickets per draw for up to ten draws in advance. Each selection costs $1. Maximum price per ticket is $100.

The odds for Sports Action games are set by BCLC.

There are two top prizes available to be won in each batch of Set for Life tickets that are printed. The top prize is $1,000 a week for 25 years or a lump sum payment of $675,000.

First, call our toll-free (in B.C.) Consumer Services telephone line at 1-866-815-0222, and we'll give you instructions on how to claim the prize.

Set For Life Bonus can be played by individual players or groups. However, should a group win the top prize, they would be awarded the lump sum payment of $675,000. The prize would be paid 'in trust' to the group trustee.

A winner choosing an annuity prize will receive a periodic after-tax payment of $1,000 per week. As with all lottery prizes in Canada, the prize itself is not taxable, however any income earned from the prize is subject to tax. When a winner selects the annuity prize, BCLC arranges for the maximum tax payable to be withheld from the annuity on any income earned and instructs the annuity company to remit that tax to Revenue Canada on behalf of the winner. An annuity prize winner must report this earned income on their tax return. Winners can obtain more information before claiming the prize by calling our toll-free (in B.C.) Consumer Services telephone line at 1-866-815-0222. Winners choosing the $675,000 lump sum payment will not be taxed on their own.

Yes, but a winner of the top prize who lives outside of B.C. will be paid the cash lump sum of $675,000.

The unpaid portion of the prize will be evaluated, and arrangements will be made with the winner's executor to transfer the funds to the estate or the appointed beneficiary. There are some rules and regulations that apply to annuities, so full details will be discussed with the winner at the time of prize claim.

You can purchase Pacific Hold'Em Poker tickets in designated sites in our Hospitality Network and select locations in our Lottery Network.

You can also purchase Pacific Hold'Em Poker tickets online at PlayNow.com.

You can bet $2 per ticket. You can purchase up to 5 tickets per draw.

Five.

Draws take place every 10 minutes. A countdown clock in the bottom left corner of the screen will tell you how much time is remaining until the next draw.

Yes you can raise your bet to $4, $6, $8 or $10 after viewing the cards on your ticket and any time prior to the draw starting. Once the deal animation starts, you can no longer purchase a ticket or raise a bet on any tickets for that draw.

By receiving different tickets (different cards) for each bet and each draw, you have the option of raising your bet or not on each ticket.

One standard 52 card deck is used. There are no jokers or wild cards.

Pacific Hold’Em tickets purchased at Hospitality and Retail locations cannot be cancelled.

Pacific Hold’Em tickets purchased online at PlayNow.com cannot be cancelled and cannot be replayed.

After the draw is over, and the draw results appear on the screen (# of winners and share values) you can validate your ticket.

Online at PlayNow.com, a player can have the PlayNow system validate their Pacific Hold’Em ticket by either clicking the “Validate” button on the game play page or by clicking the “Validate” button in the Active Tickets list.

You win a share for every $2 you bet if you have a better 5-card hand (using one or both of your cards and the community cards) than the four opponents on the screen. A share is determined by the total amount in the prize pot (it’s a parimutuel game).

The best 5 card hand of all the ticket holders will win. Any ticket holder with that winning hand wins a share of the jackpot for every $2 they have bet on their ticket.

Each number purchased for SportsFunder 2010 Raffle is unique and randomly assigned (similar to a raffle) to ensure there are no duplicate numbers sold. Winning numbers are only drawn from numbers sold.

Because the winning numbers are only drawn from numbers sold, the odds of winning any of the guaranteed prizes are dependent on how many numbers are sold.

Winning numbers are only drawn from numbers sold.

You will not be able to choose between the VIP packages. VIP experience packages will be allocated in fixed order. Prizes must be accepted as awarded.

All draws (including the Early Bird Prize draws) will take place as soon as possible after sales close on June 15, 2009 (6 pm PT).

While there is only a limited amount of numbers available, we do not anticipate that we will sell out.

All prizes must be claimed by February 1, 2010.

Yes, event ticket transfers are allowed but must follow the rules stipulated by VANOC and must not be used in connection with any other promotion or contest. Tickets are also not allowed to be sold for more than the face value of the ticket. Full event ticket information is available on the www.vancouver2010.com.

No, BCLC will not provide a cash equivalent to any Vancouver 2010 ticket prizes.

Draw results will be available at retail and on BCLC.com as soon as possible after the draw on June 15, 2009. However, tickets cannot be validated until June 16, 2009.

Anyone who visits a lottery retailer in B.C. can purchase tickets, even if they do not live here. Visitors would have to mail in their ticket to validate their prize.

Once a winning set of numbers has been drawn for an Early Bird Prize, that 8-digit number is NO LONGER ELIGIBLE for any other Early Bird Prize Draws. Any winning Early Bird Prize 8-digit number IS STILL ELIGIBLE for the Main Prize Draws.

Once a winning set of numbers has been drawn for a Main Prize Draw, that 8-digit number is NO LONGER ELIGIBLE for any other Main Prize Draws.

The prize consists of two (2) VIP suite tickets to one of the following Vancouver Canucks games:

• December 10, 2009 vs. Atlanta
• January 16, 2010 vs. Pittsburgh
• March 24, 2010 vs. Anaheim

Approximate total retail value of prize: $500 CAD.

Prize must be accepted as awarded and does not include accommodation, travel costs, parking or any other incidental expenses incurred. The winning prize is not transferable.

There are two ways to enter:

1. Purchase a Sports Action ticket (valued at $5 or more, excluding Props) during the applicable draw period at your favourite pub or lotto store. Then enter online. You'll see a 20-digit control number or ticket ID number on the bottom of the ticket. Simply enter this number (as well as the other prompted information) on bclc.com to participate in the contest.
2. Play Sports Action online during the applicable draw period. Each time you play Sports Action (minimum $5) on PlayNow.com during the eligible draw period, you are AUTOMATICALLY entered into the contest.

You must purchase $5 or more of any Sports Action game (excluding Props) to be eligible to enter the contest. You receive one (1) entry for every minimum $5 ticket purchase. (i.e. One $5 Sports Action game ticket ensures one (1) contest entry, one $20 Sports Action game ticket ensures two (2) entries, etc.)

You may enter more than once. However, each entry must have a unique Sports Action control number or ticket ID number (i.e. You cannot enter using the same ticket more than once). In addition, each entry is only valid for the upcoming draw. Once a draw has occurred, you will need to submit a new entry to again be qualified for the next draw.

Approximately two (2) weeks prior to each of the three (3) Vancouver Canucks home games, BCLC will draw to select six (6) eligible winners. The draw dates are as follows: (November 30, 2009, January 4, 2010 and March 10, 2010).

Draw 1 (November 30, 2009)

• Eligible entries must be received from October 26 to November 29, 2009 at 23:59:59 (PT)
• Six (6) eligible winners will receive two (2) VIP Suite tickets to see Vancouver vs. Atlanta on December 10, 2009

Draw 2 (January 4, 2010)

• Eligible entries must be received from November 30, 2009 to January 3, 2010 at 23:59:59 (PT)
• Six (6) eligible winners will receive two (2) VIP Suite tickets to see Vancouver vs. Pittsburgh on January 16, 2010

Draw 3 (March 10, 2010)

• Eligible entries must be received from January 4 to March 9, 2010 at 23:59:59 (PT)
• Six (6) eligible winners will receive two (2) VIP Suite tickets to see Vancouver vs. Anaheim on March 24, 2010

Transportation and any other costs associated with attending are the responsibility of the winner.

All entries must be received by 11:59:59 PM Pacific Time on March 9, 2010.

The prize is non-transferable and must be redeemed on the day specified by BCLC.

No.

BCLC will contact the winning entrant to certify and declare that the entrant assigned to the control number or ticket ID number is the winning entrant and that the entry and entrant meets the contest conditions.

At lottery retailers in B.C. or online at PlayNow.com.

No. BCLC employees, BCLC retailers and their lottery retail employees, Canucks, Telus and Marquis employees as well as family and household members residing at the same address are not eligible. A qualified entrant must be a B.C. resident, 19 years of age or older.

Download the contest conditions [PDF 667KB].

The music download code will appear in the “BONUS” play area as an 8-character alpha-numeric code (combination of numbers and letters).

You are not required to validate your ticket at a lottery retailer to redeem a music prize. Simply log on to www.bclc.com/CoolTunes and follow the instructions.

If you prefer not to redeem all of your music prizes at once, setting up an account to enter your code will allow you to download your music prizes at your leisure.

Both BCLC and EMI are bound by the Privacy Act, and information will not be sold or disclosed to any third party.

Music prizes must be redeemed by the expiry date listed on the top left hand corner of the Cool Tunes ticket. The Expiry Date is June 27, 2011.

If you forget your password, please use the form on the website to contact the music provider.

You must have internet access to redeem your music prize. You may want to ask a friend or family member if they will allow you to use their computer.

Yes. All music downloads provided by EMI are safe.

Prizes must be accepted as awarded. There is no cash equivalent for the music download prize.

Please use the form on the website to contact the music provider.

The music download prizing is provided by the EMI label, which features an extensive range of artists. If a song or album is not part of the EMI label it will not be available for download.

Make a minimum $10 bet on any Sports Action game on PlayNow.com during the contest period (June 22, 2010 – October 17, 2010).

Receive ONE entry for every $10 bet on a single Sports Action ticket (i.e. A $19 ticket is worth ONE entry, a $20 ticket is worth TWO entries). All qualifying Sports Action tickets purchased on PlayNow.com during the contest period will be entered into the contest automatically.

Enter between June 22 and October 17, 2010 for your chance to win. See contest conditions [171 KB] for all draw dates and applicable deadlines. Entries must be submitted by 11:59:59 pm PT on October 17, 2010.

The contest starts on June 22, 2010. There are nine draws throughout the contest and each draw has an applicable closing date for receiving entries. All entries must be received before the contest closing date of October 17, 2010.

Draws take place approximately 2 weeks prior to each BC Lions home game throughout the regular season. The draw dates are: June 28, July 5, July 26, August 16, August 30, September 7, September 20, October 4 and October 18, 2010. Refer to the contest conditions [171 KB] for the applicable cut-off times for all draw dates.

Receive ONE entry for every $10 bet on a single Sports Action ticket (i.e. A $19 ticket is worth ONE entry, a $20 ticket is worth TWO entries). All qualifying Sports Action tickets purchased on PlayNow.com during the contest period will be entered into the contest automatically.

There is no limit to the amount of times you can enter, however each entry is only valid for the upcoming draw. Once a draw has occurred, you will need to submit a new entry to again be qualified for the next draw.

The prize for each draw is a pair of tickets to the next B.C. Lions home game AND if you are drawn as the $10,000 Quarterback Challenge Participant at that game, you also have the chance to win up to a maximum of $10,000.

The Participant will have 30 seconds to attempt to throw as many "completed passes" (successfully throwing a football through a hole on the prize board) as possible.

• For each successful Completed Pass thrown 5 yards from the Prize Board, the Participant wins $100*
• For each successful Completed Pass thrown 10 yards from the Prize Board, the Participant wins $1,000*
• For each successful Completed Pass thrown 15 yards from the Prize Board, the Participant wins $5,000*

* Up to a maximum of $10,000

If the Participant is not successful in throwing a Completed Pass, he/she will receive a BC Lions replica jersey (approx. retail value $125 CAD).

Prize(s) must be accepted as awarded. All prizes are non-transferable.

See the Contest Conditions [171KB] for complete details

Transportation and any other costs associated with attending are the responsibility of the winner.

The prize is non-transferable and must be redeemed on the day specified by BCLC.

No.

BCLC will contact the winning entrant to certify and declare that the entrant assigned to the ticket ID number is the winning entrant and that the entry and entrant meets the contest conditions.

At lottery retailers in B.C. or online at PlayNow.com however only entries purchased on PlayNow.com will qualify for the contest.

This contest, while open to all Sports Action bettors, is designed to encourage players to try making their Sports Action bet online. To register to play Sports Action online and enter the contest, visit PlayNow.com.

A qualified entrant is a BC resident 19 years of age or older. BCLC employees, BC Lions employees, BCLC retailers and their respective employees, as well as family and household members of same residing at the same address are not eligible. A qualified entrant must not be a current or former professional or semi-professional football player or one who has played high school, collegiate or university football at any level (freshman, junior varsity, or varsity etc.) in the past five (5) years.

Download the contest conditions [171KB].